Emergency water damage help · Thurston County
Water Damage Restoration in Olympia & Thurston County
Wet crawlspace, burst pipe, or a roof leak after a winter storm? Get connected with an independent restoration company serving Thurston County.
- ✔ Olympia, Lacey, Tumwater, Yelm & Tenino
- ✔ Insurance documentation available from many providers
- ✔ Free, no-obligation referral
Request help online, a local pro will contact you fast.
Quick answers
Who do I call for water damage in Olympia?
Answer: Use the form on this page. Olympia Water Damage Restoration is a free referral service that connects homeowners in Olympia, Lacey, Tumwater, Yelm and nearby communities with an independent local restoration company.
What should I do first when a pipe bursts?
Answer: Shut off the main water valve. In many Thurston County homes it's in the crawlspace, garage, or near the water heater, and there is often a shutoff at the meter box by the street. Then turn off power to wet areas if it's safe, and photograph the damage.
Is a wet crawlspace serious?
Answer: Yes. In our damp climate, standing water or wet insulation under a home can lead to mold and wood rot quickly, even when the floors above look fine. It should be extracted and dried with dehumidifiers.
Restoration services
Crawlspace water extraction
Most older Thurston County homes sit over crawlspaces, where water from rain, groundwater, or a broken line pools out of sight.
Roof & storm leaks
Winter atmospheric-river storms and windstorms bring roof, gutter, and window leaks, along with tree damage.
Burst & frozen pipes
Cold snaps are less common here, so pipes in crawlspaces and exterior walls often aren't protected when one arrives.
Water heater & appliance leaks
Failed tanks, washer hoses, dishwasher and fridge lines, and leaking supply fittings.
Sewage backup cleanup
Category 3 water handled with containment, removal of affected materials, and antimicrobial treatment.
Mold & fire damage
Containment, HEPA filtration, and soot and odor removal from local crews.
Why water damage happens in Thurston County
Long rainy season
Olympia averages around 50 inches of rain a year, most of it from October to April. Saturated soil and clogged gutters push water into crawlspaces.
High groundwater
Prairie soils south of Olympia and low ground near the Deschutes and Nisqually can hold high water tables in wet winters.
Windstorms & trees
Big firs and windstorms mean roof punctures and torn flashing, which let rain in fast.
King tides downtown
Low-lying downtown Olympia and the waterfront can flood when high tides meet storm surge.
Olympia
Olympia has older homes on the Eastside, Westside, and South Capitol with crawlspaces and partial basements, plus newer homes on the west and north edges of town. Downtown sits low, much of it on fill along Budd Inlet. Water damage in Olympia →
Lacey
Lacey grew quickly from the 1970s on, and many homes are slab-on-grade or crawlspace ranches and newer two-story subdivisions in Hawks Prairie and the Nisqually corridor near Joint Base Lewis-McChord. Water damage in Lacey →
Tumwater
Tumwater has older homes near the historic district and the Deschutes River, and newer subdivisions on Bush Prairie and around the airport. Water damage in Tumwater →
What happens next
- Request help online. Tell us what happened and where. We try to connect you with a participating local restoration company.
- Inspection. The crew finds where the water or damage spread, often with moisture meters and thermal imaging, and photographs it for your insurer.
- Extraction & drying. Extractors remove standing water. Commercial air movers and dehumidifiers dry the structure, with moisture readings taken every day.
- Repair & claim. Damaged drywall, flooring, and trim get replaced. Many companies can work directly with your insurance adjuster.
Frequently asked questions
Does homeowners insurance cover water damage in Washington?
Most policies cover sudden, accidental water damage, like a burst pipe or failed water heater. They usually exclude gradual leaks, groundwater seepage, and outside flooding unless you have separate flood coverage. Your policy and adjuster decide what is covered.
How fast does water damage need to be dried?
Start within 24–48 hours. After that, mold can begin growing on wet drywall, insulation, and framing, and repairs get bigger.
How much does water damage restoration cost?
Small dry-outs can cost a few hundred dollars; larger losses with flooring and drywall removal often run several thousand. For covered claims you typically pay your deductible. Get a written estimate first.
Is this service free?
Yes. Connecting with a restoration company through Olympia Water Damage Restoration is free for homeowners. Participating companies pay us for referrals.
Who actually does the work?
An independent local restoration company that serves your area. Olympia Water Damage Restoration is a referral service, not a contractor. Washington requires construction contractors to register with the Department of Labor & Industries (L&I), which also requires a bond and liability insurance. You can check a registration with L&I's Verify a Contractor tool.
Water in your home right now?
Shut off the main water valve if it's safe, stay away from wet outlets, and request help online. A local pro will contact you fast.
Get a free quoteRequest help online, a local pro will contact you fast.